FAQ
FREQUENTLY ASKED QUESTIONS (FAQ)
How long does shipping take?
Orders are processed within 0–1 business day. Most U.S. deliveries arrive within 1–3 business days after dispatch.
How much does shipping cost?
We offer free standard shipping on all orders within the United States.
Do you offer returns?
Yes. Eligible items can be returned within 90 days of delivery, provided they are:
Unused
Unworn
In original condition
In original packaging
Do you offer exchanges?
Yes. We accept exchanges for eligible items. Please contact our support team before returning any item so we can provide proper instructions.
Is my payment secure?
Yes. All payments are processed through secure, encrypted checkout systems to ensure your personal and billing information remains protected.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number via email. You can also track your order using the Track Order page on our website.
How can I contact support?
You can contact our support team via email, phone, or through the contact form on our website during business hours.
Business Name: Kingsmith Strength
Email: support@kingsmithstrength.shop
Email: kingsmithstrength.charitie@outlook.com
1324 E Elm Street New Albany, IN 47150
Customer Support Hours:
Monday – Friday
10:00 AM – 6:00 PM (EST)