RETURN & REFUND POLICY

Kingsmith Strength is committed to ensuring customer satisfaction. Please review our return and refund terms carefully before making a purchase.

RETURNS ELIGIBILITY

We accept returns on eligible items within 90 days of delivery.

EXCHANGES

We also accept exchanges for eligible products. Customers must contact our support team first to confirm eligibility and receive correct return instructions.

PRODUCT CONDITION

To be eligible for a return or exchange, items must meet the following conditions:

Unused and unworn
In original condition
In original packaging
Proof of purchase is required

NON-RETURNABLE ITEMS

The following items are not eligible for return or exchange:

Worn or used jewelry
Customized or personalized items
Items damaged due to customer use or mishandling after delivery

RETURN PROCESS

All returns and exchanges must follow these steps:

Contact customer support
Receive return authorization and instructions
Ship the item back
Wait for inspection upon delivery

RESTOCKING FEES

We do not charge any restocking fees for approved returns.

REFUND PROCESSING TIME

Approved refunds are processed within 7 business days after inspection and approval.

DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or defective, please contact us immediately with your order details and clear photos. We will review the issue and provide a suitable resolution, such as a replacement, exchange, or refund.

WRONG ITEM RECEIVED

If you receive an incorrect item, please contact support before returning it. We will assess the issue and provide instructions for a replacement, exchange, or refund where applicable.

Business Name: Kingsmith Strength
Address: 1324 E Elm Street, New Albany, IN 47150, United States
Phone: (812) 948-2507
Emails: